6 03, 2017

Detroit’s Resurgence – The Great Comeback

2017-06-25T07:27:58+00:00 By |Categories: America|Tags: |0 Comments

Do you remember the story in the Times magazine way back in October 2009 which read - “Detroit: The Death - and Possible Life - of a Great City : Hubris, racial tension, myopic politicians and the woeful auto industry brought this iconic American city to its knees.“ The American auto industry was on the brink of collapse. The liquidation of the major auto companies GM and Chrysler threatened to eliminate more than one million jobs. The American government’s intervention [...]

6 02, 2017

360 Degree View of the Customer

2017-05-24T16:15:33+00:00 By |Categories: Customer|Tags: |0 Comments

We are now in the new era -“Age of the Customer”. Customers are your company’s assets. Understanding customers is the key to provide them good service. To deliver your promise, you need to know your customers well so that you can anticipate their needs and exceed their expectations. To become a customer focused company, you need a 360 degree view of a customer. Companies need to use better data analytics to gain a much more complete understanding of the customer [...]

2 01, 2017

Focus On Your Strengths

2017-05-24T16:14:17+00:00 By |Categories: Strength|Tags: |0 Comments

When you work on strengthening your strengths, you no longer feel like you’re paddling upstream. Everything is easier and more natural. Being the best requires both talent and hard work. If you know you don’t have talent in a certain area, stop pushing yourself in the hopes that you can manufacture it through sheer effort. Instead, focus on the areas where you do have talent, and work to develop them. If you develop your strengths first, your weaknesses will have [...]